Last fall, a Toyota Camry came into our service bay after the owner noticed a persistent clunking sound coming from the front end every time they turned out of their driveway on Fairmount Boulevard. They had been ignoring it for about two months, assuming it was just road noise. When we got underneath, we found…
Last spring, a 2022 Toyota Highlander came into our service department on Mayfield Road at 31,000 miles after its owner had not scheduled a single service visit since his ToyotaCare coverage ended at 25,000 miles. He had assumed the vehicle would alert him when something was needed and had been driving six months without an…
Last month, a 2026 4Runner Trailhunter came into our service bay with only 6,200 miles on the odometer. The owner had pushed past the first recommended service interval, assuming the new vehicle smell meant nothing needed attention yet. After inspecting the undercarriage following several trail runs through the Cuyahoga Valley and a few muddy weekends…
Last month, a 2026 4Runner Trailhunter came in from Willoughby after its owner had spent the winter running the vehicle through the muddy two-tracks at Mohican State Forest and the rocky access roads around East Fork State Park without scheduling a single service appointment since October delivery. He had reasoned that a purpose-built off-road platform…
